This is issued with the approval of competent authority. Hence, Counter Assistant and Supervisor should take much more care while performing the transactions in CBS Finacle, to avoid irregularities and complaints.ĥ. Closure amount should be shown to account holder, If account holder agrees to actually close the account, Counter PA should get his/her signature on receipt portion of account closure form and then close the account. On submission, he has to go HPR menu to view/Print report. Then he has to select closure reason code and repayment mode. It is clearly prescribed that the Counter Assistant will invoke Closure menu in Finacle CBS Application and first select trial Closure.
Finacle cbs manual manual#
Further, Circles may issue instructions to all CBS post offices that the Counter Assistant shall Strictly follow the procedure prescribed in POSB CBS manual in respect of closure of accounts in various schemes. It is clarified the provisions in Rules 113 (v), 115 (4) and 146 (1) of POSB Manual Volume – I which are related to condonation of irregular withdrawals and payments in RD & TD accounts are not applicable for the transactions happened in CBS post offices.Ĥ. The Provisions of rules of POSB Manual Volume – I referred in para (1) above are not available.ģ. To help bankers to easily find financle commands here is the list of Finacle Commands (Finacale Menu Options). Finding and remembering finacle commands is not an easy task. 9/2018 dated vide which POSB CBS manual was circulated, that POSB CBS Manual shall be applicable to offices working under CBS platform and the existing procedural rules of POSB Manual Volume – I & II shall continue to be applicable for non-CBS offices till these are migrated to CBS platform. Finacle is one of the widely used CBS package in banking Industry, which is command based. In this regard it is clearly mentioned in SB Order No.